A Touch of Green - Welcome to our Garden Webshop
The A Touch of Green Garden webshop is working together with leading firms, specialists and has direct contacts with several nurserymen in Holland and abroad. We can offer a broad and rather unique assortment of garden plants and bulbs to clients in the European Union. Shipment to other countries involves special import regulations. Since many plants are season-related, not all plants will be available all the year round. Therefore, we shall always inform you whether and when the requested plant(s) can be delivered.
A Touch of Green (ATOG) is registered at the Chamber of Commerce in Amsterdam under number 34264278.
Procedure: After receiving a request, we will inform you within 48 hours which plants are available. After your acceptation we will collect them, once they are all in we will weigh them. Once the weight is known we can send you the bill inclusive the transportation costs that are calculated by weight. When the payment is reicived we will send you the plants.
Plants that are not available at the requested moment can be placed on a search list. When we find the asked plant we will inform you and you can decide to order, reserve the plant for a next order, or it can be sent to you as soon as possible.
Shipment and delivery: PostNL parcel service takes care of our parcel shipments. The maximum weight and height are, respectively, 30 kg and 90 cm. Our aim is to deliver within 10 days, or else as quickly as possible.
Plantex and Wesseling are both transport companies which deliver the larger and higher amounts of plants. Transportation will be on disposable pallets in the size 40x60 cm maximum weight 150 kilo, 200 cm height and 80x120 cm or 100x120 cm maximum weight 500 kg height 200 cm.
Orders from abroad will be sent off immediately after payment has been received.
Extra costs: Orders for less than € 50,00 will be charged with € 5,00 extra for handling and administration. This does not apply to seeds and bulbs, which will be sent by regular postal or package mail.
Packing: After inspection the items will be packed with great care, like proper protection against drying out and losing soil.
Upon receipt: Please check immediately the humidity of the potted plants. If necessary, soak them with the pot/container in a bucket. After that, they can be planted out directly in the garden (weather permitting).
Complaints/Problems: Please, notify us immediately in case of damage or other problems. Any damage caused by the (PostNL) parcel service or lost/missing articles will be refunded, including the expenses made for shipment. However, we need to be informed before you return the goods.
Frequently Asked Question's (FAQ's)
Does A Touch of Green have all items in stock?
No, to guarantee the best of quality, ordered plants are delivered once a week directly from the nurseries where we have made reservations.
Do you only ship small plants?
No, we can offer and send you almost every possible size on request.
How to recognize the different plants?
All plants are clearly labelled.
What do the pot sizes mean?
C = container (often round)
Example: C 1.5 = Container with 1.5 liter contents.
P = Pot (often square)
Example: P9 = square pot size 9 x 9 cm (0.7 liter)
The clients' privacy is of great importance. We respect and fulfil all legislation strictly.
Information will never be passed on to a third party without your writen consent, unless requested by law. We use the information only to process your order(s) and/or to get in touch with you. Should you want to make any changes or to withdraw your information, please get in touch with us via firstname.lastname@example.org. Your request will be confirmed.
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Disputes and appropriate rights
All disputes will be settled under Dutch Law.